Our services
Concierge
Maximize the return on your real estate investment: comprehensive, professional property management so your asset works for you, even from a distance! Your property on the Riviera Maya can fund your vacations, supplement your income, or build your retirement. Short-term rental is a powerful lever, as long as it's well managed.
Our approach is built on three pillars:
- Performance : unlocking the full potential of your property to maximize your returns.
- Peace of mind : your property is in good hands, we take care of everything, so you don't have to.
- Trust : a transparent relationship and a dedicated point of contact, available 7 days a week.
Full-Service Property Management
Our short-term rental management service covers every strategic and operational aspect of your property, for a commission of 25% on your net revenues.
This service includes :
Listing creation and optimization
SEO-optimized description, compelling photos that help future guests picture themselves in your space. We do everything it takes for your property to stand out and attract the right guests.
Multi-platform distribution
Your listing visible on the leading international booking platforms to maximize your exposure.
Dynamic pricing strategy
Rates continuously adjusted based on multiple factors (seasonality, local events, competition, etc.) to optimize your revenue with every booking.
Calendar and reservation management
Availability, confirmations, cancellations, guest loyalty, long-stay and early-bird incentives, we handle it all seamlessly to maximize your occupancy rate.
Check-in and check-out coordination
Last-minute booking ? Back-to-back reservations ? Thanks to our team's solid organizational skills, we can handle fast turnovers under the best conditions.
Guest communication
Proactive in welcoming guests and providing all the information they need upon arrival, and responsive throughout their stay, we make sure they have the best experience.
Vendor coordination
Housekeeping, laundry, supplies, maintenance, we coordinate all service providers for your guests' comfort and your peace of mind.
Performance reporting
Regular, transparent updates on your revenues and expenses so you can make informed decisions.
Additional Services
In addition to our property management service, we offer a range of one-time services to optimize your property before or after it goes live. Every situation is unique, so our services are fully tailored to your needs and pricing available upon request.
Legal Compliance
Short-term rental activity in Mexico is subject to numerous legal requirements, including municipal, state, and federal licenses. We handle all administrative procedures with the relevant authorities to ensure your property and your activity are fully compliant.
Smart Lock
A smart lock is a must-have for short-term rental management. Unlike a key lockbox, the access code changes automatically with every booking — optimal security for your property and your guests. No more lost or unreturned keys. We select the model that fits your door, coordinate the order, and oversee the installation.
Smart Home : AC Control
Air conditioning is the biggest energy expense for rental properties on the Riviera Maya. A smart control system lets you monitor and adjust consumption remotely, no more AC left running after your guests check out, and the ability to cool down the unit before their arrival for a perfect welcome. Lower energy bills, a better guest experience. We handle the selection, order, and installation of the device, and manage it on an ongoing basis.
Hotel Linen Kit
Linen quality is a key factor in your guest reviews, and your reviews directly determine your listing's visibility on booking platforms. We select and order a complete hotel-grade linen kit from our partner supplier, tailored to the capacity and layout of your property.
Looking to simulate your rental income, learn more about our services, or get a quote? Let's connect!
Fill out the form below and we'll reach out shortly for a free, no-strings-attached consultation.